Demo
Illustration: an ear listening to the signal

Ten years listening to calls. We learned a thing or two.

From raw audio signal to deep conversation understanding: proprietary expertise built over ten years of real telephony.

From background noise to semantics. Step by step.

Illustration: phone and voice wave

The most accurate phone speech recognition

  • Proprietary speech recognition engine built on spontaneous conversations
  • Most accurate phone transcription on the market, confirmed by independent benchmarks
  • High performance across major European languages
  • Engine designed for real-time analysis with very low latency
Illustration: fine-tuning the models

Custom model adaptation and data security

  • Extensive vocabulary library already adapted by sector and industry
  • Language Model Factory (LMF) : dedicated language model deployment and updates per client in under 15 minutes
  • Automatic real-time redaction of sensitive data : personal, financial and health information

What words say. What the voice reveals.

Illustration: language understanding

Deep semantic analysis

  • Experts in understanding spontaneous human language
  • Proprietary datasets and algorithms for NLP/NLU
  • Multi-engine GenAI and dedicated LLMs integrated in our architecture
Illustration: speaker and emotion analysis

Signal segmentation and understanding

  • Multi-speaker processing and emotion analysis including intonation, pace and hesitation
  • Detection of turn-taking, hold time, voice overlap, repetitions and verbal disfluencies
  • Continuous learning of accents and background noise in the acoustic model
Illustration: telephony infrastructure

Telephony. We know it from the inside.

Licensed transit operator (ARCEP-registered)

  • Full mastery of MRCPv2 and websocket protocols
  • Audio stream interconnections via SIP Trunk/SIPREC, call tracking (DID) or call transfer
  • Integrated recording solutions

Secure and scalable infrastructure

  • Redundancy and high availability (OVH and Azure)
  • GDPR compliance and PCI DSS and HDS certifications
  • We own and operate our compute servers in France for model training
Illustration: the team of experts

PhDs, linguists, VoIP engineers. Experts at your service.

  • PhDs in automatic speech recognition and spontaneous language sciences
  • PhDs in acoustics and emotion analysis in contact centres
  • Experts in multi-LLM prompt engineering
  • Dedicated annotation team : linguists, data builders and data scientists
  • Business experts in contact centres and marketing
  • Telecommunications and VoIP engineers
Illustration: trophy

The numbers speak. We let them.

WER < 5%Most accurate engine in France
100Mcalls analysed per year
40%of analyses in real time

They checked. We didn’t have to ask.

Benchmarks confirmed by

4technical patents in the US
+20awards for our technology
+100media outlets covered us

Ready to hear what your calls really have to say?

Tailored demo. Results within weeks.

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Tailored demo · Dedicated support · No commitment